Common queries answered
Frequently asked Questions
Absolutely! We cater to both local and international customers, as well as registered companies or individual puerchases.
No, our sole physical location is in Saskatchewan and, all orders are fulfilled and shipped from Saskatoon. However, we serve customers nationwide through our robust online platform.
Yes, certainly! Please reach out to us directly to discuss your custom order requirements.
Email us at info@mck.tools
No, shipping costs are not included in the listed prices. The shipping cost is calculated separately based on the weight, size, and destination of the equipment.
We accept various payment methods, including credit cards, direct online banking, PayPal, wire transfers, e-transfers, and certified checks.
We accept returns for regularly stocked equipment within 30 days of receipt, only when the equipment provided is unused and in its original packaging. Please note that a restocking fee applies to returned items.
The preferred method is In-Store Pick Up but:
- For small and light items (less than 75kg), we ship through Canada Post or Fedex
- For heave or, oversize items, we preferred In-Store Pick Up
- If by any case, you need your heavy or, oversize items shipped to a specific location, the shipping and handling costs will be quoted separately
